Electric valve fails to operate, Dual tank system option, Table 8-3: troubleshooting table – Class1 EZFill Foam Refill User Manual
Page 42

Service, Maintenance & Troubleshooting
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39
EZFill Installer / User Guide, p/n: 029-0020-82-0
3.
System attempts to 
FILL and/or FLUSH 
but no fluid is 
pumped.
KZCO 3-position elec-
tric valve not receiving 
power.
●
Power
Check for voltage across power leads to the valve.
●
No voltage
See preceding Step 1 (on page 38) to verify main power
is provided, repair and/or replace accordingly.
●
If voltage is present on valve power leads check for volt-
age on signal line to valve coming from pin 4 of smart- 
switch when panel is put into FILL mode.
Note: No voltage will be present in FLUSH mode.
●
If NO voltage is present when switch is in FILL mode,
replace smart switch.
KZCO 3-position elec-
tric valve is internally 
defective (binding). 
Valve does not shift 
between FILL and 
FLUSH positions.
●
Binding
Foam residue, left in the valve over time, can casue
binding due to the sticky nature of the foam.
If binding is suspected, the valve must be replaced, or
dismantled and thoroughly cleaned.
Note: It is imperative to thoroughly FLUSH the system
after each use, especially when changing type of foam.
4.
Electric valve fails to 
operate.
Valve is obstructed or 
defective.
Note:  Should the valve 
become obstructed (unable to 
turn) an internal protection cir-
cuit disables the drive motor 
clutch and the valve is no 
longer operable via the smart-
switch controller (SPC).
Control of the valve is restored 
once power is reset - see next 
column.
●
See separate valve manual and check valve for any
obstruction or sluggish operation. Repair accordingly 
(disassemble and clean, lubricate, etc.).
●
Check that power is provided to the electric drive motor,
pins #1 and #8 from smart-switch controller. Continuity 
test cable harness. Repair and/or replace accordingly.
●
To reset, either reset main power provided to the EZFill
system, or temporarily disconnect the 3-position valve 
connector.
●
Once power is restored, check system for proper
operation.
5.
Dual Tank System 
Option.
To control filling sepa-
rate foam tanks (A or 
B), a dual tank system 
adds an additional: 
●
Relay (Tank level
switch select)
●
Electric valve
(Tank select 3-
position)
●
Tank level switch
sensor
●
The tank select relay receives voltage from pins #5 and
#6 at the smart-switch connector.
●
The tank select KZCO valve receives power from pin
#6 at the smart-switch connector.
●
The tank level select sensor also receives power from
the relay, pin #87 for Foam Tank "A" and pin # 87A for 
Foam Tank "B."
Note: Troubleshooting is the same as the single tank
system, as explained on the preceding pages.
#
Problem
Possible Cause
Remedy
Table 8-3: Troubleshooting Table
