Belkin F5D8235-4 User Manual

Page 78

N+ Wireless Router

sections

table of contents

TRoUblesHooTINg

I can’t connect to the Internet wirelessly, but my network name is listed�
If the name of your network is listed in the “Available Networks” list,

please follow the steps below to connect wirelessly:

1�

Click on the correct network name in the “Available Networks” list .

2�

If the network has security (encryption) enabled, you will need to

enter the network key . For more information regarding security, see

the section entitled “Changing the Wireless Security Settings” .

3�

Within a few seconds, the tray icon in the lower, left-hand corner

of your screen should turn green, indication of a successful

connection to the network .

I can’t connect to the Internet wirelessly, and my network name is

not listed�
If the correct network name is not listed under “Available Networks” in

the wireless utility, please attempt the following troubleshooting steps:

1�

Temporarily move computer, if possible, five to 10 feet from the

Router . Close the wireless utility, and reopen it . If the correct

network name now appears under “Available Networks”, you may

have a range or interference problem . Please see the suggestions

discussed in the section titled “Placement of your N+ Wireless

Router” of this User Manual .

2�

Using a computer that is connected to the Router via a network

cable (as opposed to wirelessly), ensure that “Broadcast SSID” is

enabled . This setting is found on the Router’s wireless “Channel

and SSID” configuration page .

If you are still unable to access the Internet after completing these steps,

please contact Belkin Technical Support .

•

My wireless network performance is inconsistent.

•

Data transfer is sometimes slow.

•

Signal strength is poor.

•

Difficulty establishing and/or maintaining a Virtual Private

Network (VPN) connection�

Wireless technology is radio-based, which means connectivity and

the throughput performance between devices decreases when the

distance between devices increases . Other factors that will cause signal

degradation (metal is generally the worst culprit) are obstructions such

as walls and metal appliances . Note also that connection speed may

decrease as you move farther away from the Router .

In order to determine if wireless issues are related to range, we suggest

temporarily moving the computer, if possible, five to 10 feet from the

Router .

Changing the wireless channel—Depending on local wireless traffic

and interference, switching the wireless channel of your network can

improve performance and reliability . The default channel the Router

is shipped with is channel 11; you may choose from several other

channels depending on your region . See the section on page 39 entitled

“Changing the Wireless Channel” for instructions on how to choose

other channels .