Belkin F5D8235-4 User Manual

Page 76

N+ Wireless Router

sections

table of contents

TRoUblesHooTINg

setup assistant cannot connect my Router to the Internet�
If the Setup Assistant is not able to connect the Router to the Internet,

please check the following items:

1�

Use the troubleshooting suggestions within the Setup Assistant .

2�

If your ISP requires a user name and password, make sure that

you have typed in your user name and password correctly . Some

user names require that the ISP’s domain may be at the end of the

name . Example: “myname@myisp .com” . The “@myisp .com” part of

the user name may need to be typed as well as your user name .

If you continue to have no Internet connection, reference the section

titled “Manually Configuring Network Settings” (page xx of this User

Manual for an alternative setup method) .

•

The Setup Assistant completed installation, but my web

browser doesn’t work�

•

I am unable to connect to the Internet. The “modem” LED on

my Router is off, and the “internet” led is blinking�

If you cannot connect to the Internet, and the “modem” LED is off, and

the “internet” LED is blinking, the problem may be that your modem and

Router are not connected properly .

1�

Make sure the network cable between the modem and the Router

is connected . The cable should be connected at one end to the

Router’s “to Modem” port, and at the other end to the network port

on your modem .

2�

Unplug the cable or DSL modem from its power source for three

minutes . After three minutes, plug the modem back into its power

source . This may force the modem to properly recognize the Router .

3�

Unplug the power to your Router, wait 10 seconds, and then

reconnect the power . This will cause the Router to reattempt

communication with the modem . If the “modem” LED on the

Router is not lit after completing these steps, please contact Belkin

Technical Support .

4�

Try shutting down and restarting your computer .

•

The Setup Assistant completed installation, but my web

browser doesn’t work�

•

I am unable to connect to the Internet. The “modem” LED on

my Router is on, and the “internet” led is blinking�

1�

If you cannot connect to the Internet, the “modem” LED is on,

and the “internet” LED is blinking, the problem may be that your

connection type may not match the ISP’s connection .

2�

If you have a “static IP address” connection, your ISP must assign

you the IP address, subnet mask, and gateway address . Please

refer to the section entitled “Alternate Setup Method” for details on

changing this setting .

3�

If you have a “PPPoE” connection, your ISP will assign you a user

name and password and sometimes a service name . Make sure the

Router’s connection type is configured to PPPoE and the settings

are entered properly . Please refer to the section entitled “Alternate

Setup Method” for details on changing this setting .