Neff B16P52N3GB - Manual (Page 28)

28
Faults and repairs
It is not always necessary to call the after-sales service.
Sometimes, you can find a remedy yourself. You will find some
tips for troubleshooting in the following table.
:
Risk of electric shock!
■
Work on the appliance electronics may only be performed by
a specialist.
■
Always disconnect the appliance from the power supply
when work is carried out on the electronics. Switch off the
circuit breaker or remove the fuse from your household fuse
box.
Error messages with “
If an error message with “ is shown in the display, press the
0 button. This cancels the error message. You may then have
to reset the time of day. If the error is shown again, call the
after-sales service.
You can take remedial action yourself if the following error
messages are displayed.
Problem Possible cause Remedial action
Electrical operation is faulty (e.g. indicator
lamps no longer light up)
Faulty circuit breaker Check fuses in the fuse box and replace if
necessary
‹ : ‹‹ flashes in the clock display There was a power cut Press the KJ clock function button, reset
the time of day (see section: Electronic
clock)
‹ : ‹‹ flashes on the clock display, “rrr”
appears on the temperature display
The power supply was interrupted while
the appliance was in operation
Press the KJ clock function button, reset
the time of day (see section: Electronic
clock)
It is not possible to operate the appliance,
“Appliance locked” appears on the text
display, D and - † - appear on the temper-
ature display
The appliance controls have been locked Deactivate the lock
(see section: Childproof lock)
It is not possible to operate the appliance,
“Appliance permanently locked” appears
on the text display, D and - †˜ appear on
the temperature display
The appliance controls were locked per-
manently
Deactivate the permanent lock
(see section: Childproof lock)
The appliance does not heat up, the colon
flashes on the clock display
‚‡‹© appears in the temperature display,
for example
A button combination was actuated Switch off the appliance, press and hold
the ± info button for 3 seconds, then press
and hold the KJ clock function button for
4 seconds, then press and hold the ± info
button for 3 seconds
Electronically-controlled functions are
faulty
Energy surges (e.g. lightning strike) Reset the function concerned
Once you have switched on an operating
mode, • or œ appears on the temperature
display, and “Not possible” appears on
the text display
The appliance has not cooled down fully Wait until the appliance has cooled down,
then switch on the operating mode again
The appliance has switched off automati-
cally. "Safety cut-out" appears in the text
display, ‹ : ‹‹ flashes in the temperature
display
The appliance has switched off to protect
itself from overheating
Turn the operating mode selector back to
the Û position
Error message Possible cause Note/remedy
“‹‚‚ A button was pressed for too long
or has jammed.
Press all buttons individually. Check that the but-
tons are clean. If the error message remains,
please contact the after-sales service.
“‚‚† The temperature in the cooking
compartment is too high.
The oven door locks. Wait until the cooking com-
partment has cooled down. Clear the error mes-
sage with the 0 button.