Neff B15P52N3GB - Manual (Page 28)

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After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Test dishes
These tables have been produced for test institutes to facilitate
the inspection and testing of the various appliances.
Test dishes tested to standard EN 50304/EN 60350 (2009)
and IEC 60350.
Please note the information in the tables about preheating. The
table values do not include Rapid heat up.
Note: For baking, use the lower of the temperatures indicated
first.
E no. FD no.
After-sales service O
GB 0844 8928989
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Baking Cookware Setting Level Temperature in
°C
Time in minutes
Shortbread Baking tray*** % 3 140-150* 25-35
Baking tray*** “ 1 160-170 25-35
2 baking trays*** 3 1+3 140-150* 30-40
3 baking trays*** 3 1+3+4 130-140* 40-50
Small cakes (20 pieces) Baking tray*** % 3 160-170** 25-30
Baking tray*** “ 1 160-180 25-35
2 baking trays*** 3 1+3 140-150** 30-40
3 baking trays*** 3 1+3+4 140-150** 35-50
Fatless sponge cake Springform cake tin Ø 26 cm % 2 160-170* 25-35
Springform cake tin Ø 26 cm 3 1 160-170* 25-35
Apple pie, 1 level 2 x Springform cake tin Ø 20 cm
(see figure A)
% 2 180-190 70-90
2 x Springform cake tin Ø 20 cm
(see figure A)
“ 1 190-200 80-90
2 x Springform cake tin Ø 20 cm
(see figure A)
0 1 170-180* 60-70
Apple pie, 2 levels 2 x Springform cake tin Ø 20 cm
(see figure B and C)
3 1+3 170-180* 65-75
* Preheat oven
** Preheat for 10 minutes
*** Only use original baking trays, order no. Z1342X0