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Troubleshooting – Nokia C6-00 User Manual

Page 100

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Select

Menu

>

Settings

and

Calling

>

Call restriction

.

When security features that restrict calls

are in use (such as call barring, closed user

group, and fixed dialing), calls may be

possible to the official emergency number

programmed into your device. Call

restrictions and call forwarding cannot be

active at the same time.
Restrict voice calls or check the

restriction status

Select the desired restriction option and

Activate

or

Check status

. Call restriction

affects all calls, including data calls.
Restrict anonymous internet calls

Select

Anonymous call restriction

.

Troubleshooting

Q: What is my password for the lock,

PIN, or PUK codes?

A: The default lock code is 12345. If you

forget the lock code, contact your device

dealer. If you forget a PIN or PUK code, or

if you have not received such a code,

contact your network service provider.

For information about passwords, contact

your access point provider, for example, a

commercial internet service provider (ISP)

or network service provider.

Q: How do I close an application that is

not responding?

A: Select

Options

>

Show open apps.

,

and go to the application using the menu

key. Press and hold the menu key to open

the application, and select

Options

>

Exit

.

Q: Why do images look smudgy?

A: Ensure that the camera lens protection

windows are clean.

Q: Why do missing, discolored, or

bright dots appear on the screen every

time I switch on my device?

A: This is a characteristic of this type of

display. Some displays may contain pixels

or dots that remain on or off. This is

normal, not a fault.

Q: Why can't my Nokia device establish

a GPS connection?

A: Establishing a GPS connection may take

from a couple of seconds to several

minutes. Establishing a GPS connection in

a vehicle may take longer. If you are

indoors, go outdoors to receive a better

signal. If you are outdoors, move to a

more open space. Ensure that your hand

does not cover the GPS antenna of your

device. If the weather conditions are bad,

the signal strength may be affected. Some

vehicles have tinted (athermic) windows,

which may block the satellite signals.

Q: Why can’t I find my friend’s device

while using Bluetooth connectivity?

A: Check that both devices are compatible,

have activated Bluetooth connectivity,

and are not in hidden mode. Check also

that the distance between the two devices

is not over 10 meters (33 feet) and that

there are no walls or other obstructions

between the devices.

© 2010 Nokia. All rights reserved.

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