beautypg.com

Password – Toshiba Qosmio G20 (PQG21) User Manual

Page 176

background image

10-6

User’s Manual

Troubleshooting

Real Time Clock

Password

Unplug the AC adaptor and remove the battery to

make sure the terminals are clean. If necessary

wipe them with a soft dry cloth dipped in alcohol.
Connect the AC adaptor and replace the battery.

Make sure it is securely seated.
Check the Battery indicator. If it does not glow,

let the computer charge the battery for at least

20 minutes. If the Battery indicator glows after

20 minutes, let the battery continue to charge at

least another 20 minutes before turning on the

computer.
If the indicator still does not glow, the battery may

be at the end of its operating life. Replace it.
If you do not think the battery is at the end of its

operating life, see your dealer.

Battery doesn’t power

the computer as long

as expected

If you frequently recharge a partially charged

battery, the battery might not charge to its full

potential. Fully discharge the battery, then try to

charge it again.

Check the power consumption settings in

TOSHIBA Power Saver utility. Consider using a

power saving mode.

Problem

Procedure

The following

message is Displayed

on the LCD screen:
RTC battery is

low or CMOS

checksum is

inconsistent.

Press [F1] key to

set Date/Time.

The RTC battery charge has expired. Set the

date and time in BIOS setup with the following

steps:
1. Press F1 key. BIOS setup will boot up.
2. Set the date in System Date.
3. Set the time in System Time.
4. Press End key. Confirmation message will

appear.

5. Press Y key. BIOS setup will terminate and

the computer will be rebooted.

Problem

Procedure

Problem

Procedure

Cannot enter

password

Refer to the

TOSHIBA Password Utility

section in

Chapter 6,

Power

.