Service call, Service call -19 – Konica Minolta bizhub C3850 User Manual
Page 77
[Maintenance/Troubleshooting]
4-19
4.8
Major messages and actions
4
Service call
If a service call has appeared, restart this machine.
If the problem is not resolved after this machine has been restarted, check the displayed trouble code num-
ber, then contact your service representative.
[E-mail forwarding failed.]
An error occurred while forward-
ing the received fax by E-mail,
and the job was ended normally.
This error is remedied automatically.
[PC-FAX Restricted]
PC-Fax TX is prohibited.
Enable PC-Fax TX.
[PC-Fax TX Error]
An error occurred when PC-Fax
TX data was received on this ma-
chine.
This error is remedied automatically.
[Polling RX Error]
Multiple destinations have been
specified for Polling RX.
Multiple destinations cannot be
specified for Polling RX. Specify only
one destination.
[Counter has reached its
maximum allowance.]
The counter has reached the up-
per limit.
Delete jobs.
[Job Log Error]
The job log storage area on the
HDD is full.
Delete job logs.
[Card Authentication Regis-
tration Error]
Failed to scan the IC card at the
time of registration.
This error is remedied automatically.
[USB Connection Error]
The same type of USB device is
connected.
Disconnect the USB device.
[Expiration Error]
The enhanced server authentica-
tion application has expired.
Change to the authentication meth-
od other than the enhanced server
authentication.
Message
Description
Remedy