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Solving other problems 205 – Konica Minolta magicolor 5570 User Manual

Page 219

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Solving Other Problems

205

You can’t
print the con-
figuration
page.

The tray is empty.

Check that at least Tray 1 is loaded
with media, in place, and secure.

The printer’s covers
aren’t closed
securely.

Make sure the covers are closed
securely. Close all covers gently to
avoid jarring the printer. Make sure the
waste toner bottle and toner cartridges
are installed correctly.

There is a media
misfeed.

Clear the media misfeed.

Images can-
not be
printed from
the digital
camera.

The digital camera
transfer mode is not
set to PictBridge.

"

Printer only
supports a
PictBridge
compliant
digital camera.

Set the digital camera transfer mode to
PictBridge.

CAMERA DIRECT

for the printer is set to

DISABLE

.

Change the setting for

INTERFACE

MENU/CAMERA DIRECT

to

ENABLE

.

A public user is not
specified for user
authentication.

Contact the printer administrator.

Printing from
a USB mem-
ory device is
not possible.

The file format (file
extension) is not one
that can be printed.

Only files with the format (extension)
for JPEG, TIFF or PDF can be printed.

MEMORY DIRECT

for the printer is set to

DISABLE

.

Change the setting for

INTERFACE

MENU/MEMORY DIRECT

to

ENABLE

.

A public user is not
specified for user
authentication.

Contact the printer administrator.

Symptom

Cause

Solution

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