Kodak LS420 User Manual

Page 58

Chapter 8

Camera Communications

Problem

Cause

Solution

Pictures and videos
are not transferred
from the camera to
the computer.

There is a problem with
the configuration of the
USB port on your
computer.

See the following file on the
KODAK Software CD:
USB.html
Or, visit

and click

Service and Support.

Some Advanced Power
Management utilities on
laptops can turn off
ports to save battery life.

See the Power Management
section of your laptop user’s
guide to disable this feature.

The USB cable is not
securely connected.

Connect the cable to the
Camera Dock and computer
ports (

Software is not installed. Install the software

Too many applications
are running on your
computer.

Disconnect the Camera
Dock. Close all software
applications, reconnect the
Camera Dock, and try again.

The Battery Monitor or
similar software runs
constantly.

Close that software before
starting the KODAK Software.