8 troubleshooting problems, Troubleshooting—camera, Troubleshooting problems – Kodak LS420 User Manual
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8
Troubleshooting Problems
There may be times when you have questions about using your camera or 
Camera Dock.
Additional technical information is available in the ReadMe file located on the 
KODAK Software CD. For updates to Troubleshooting information, visit our 
Web site a
.
Troubleshooting—Camera
MMC/SD Card
Problem
Cause
Solution
The camera does not 
recognize your 
MMC/SD Card.
The card may be 
corrupt.
Reformat the card (
).
Caution: Formatting deletes all 
pictures from the card.
No card is inserted 
in camera.
Insert a card.
Data on the SD 
card is encrypted.
Decrypt the card using your 
computer or use another card.
The SD card is 
locked internally.
Unlock the card using your 
computer or use another card.
An MMC card holds 
only 5 seconds of 
video in Best mode.
The write speed of 
some older cards 
is not adequate.
Replace the card or use internal 
memory.
The camera freezes 
up when a card is 
inserted or removed.
Camera detects an 
error.
Turn the camera off, then back 
on. Make sure the camera is off 
when inserting or removing a 
card.
