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8 troubleshooting problems, Troubleshooting—camera, Troubleshooting problems – Kodak LS420 User Manual

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8

Troubleshooting Problems

There may be times when you have questions about using your camera or
Camera Dock.
Additional technical information is available in the ReadMe file located on the
KODAK Software CD. For updates to Troubleshooting information, visit our
Web site at

http://www.kodak.com/go/ls420support

.

Troubleshooting—Camera

MMC/SD Card

Problem

Cause

Solution

The camera does not
recognize your
MMC/SD Card.

The card may be
corrupt.

Reformat the card (

page 36

).

Caution: Formatting deletes all
pictures from the card.

No card is inserted
in camera.

Insert a card.

Data on the SD
card is encrypted.

Decrypt the card using your
computer or use another card.

The SD card is
locked internally.

Unlock the card using your
computer or use another card.

An MMC card holds
only 5 seconds of
video in Best mode.

The write speed of
some older cards
is not adequate.

Replace the card or use internal
memory.

The camera freezes
up when a card is
inserted or removed.

Camera detects an
error.

Turn the camera off, then back
on. Make sure the camera is off
when inserting or removing a
card.