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Avocent SwitchView User Manual

Page 57

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Appendices

51

50

SwitchView IP Installer/User Guide

Appendices

51

SwitchView IP Error LED is On

The SwitchView Error LED indicates an unstable internal condition exists

in the device. Contact Technical Support for appropriate troubleshooting
procedures. See Understanding the Status LEDs in Chapter 2 for information
on the states monitored by the status LEDs.

SwitchView IP Viewer is not launching (the Connect Video button
does nothing)

Turn on cache refreshing in Internet Explorer, click Tools, then Internet

Options. On the General page, click Settings in the Temporary Internet Files
area. Select Automatically or any other option except Never. Click OK.

The screen color on the host computer is smeared on the
SwitchView IP Viewer

Change the color setting to Low Color in the Connection drop-down menu
of the SwitchView IP Viewer.