Appendix b: technical support – Avocent SwitchView User Manual
Page 55
Appendices
49
48
SwitchView IP Installer/User Guide
Appendices
49
Appendix B: Technical Support
Our Technical Support staff is ready to assist you with any installation
or operating issues you encounter with your Avocent product. If an issue
should develop, follow the steps below for the fastest possible service:
1.
Check the Troubleshooting section of this manual to see if the issue
can be resolved by following the procedures outlined. See Appendix C.
2. Check our web site at www.avocent.com/support to search the
knowledge base or use the on-line service request.
3. Call Avocent Technical Support for assistance. Visit the Avocent web
site at http://www.avocent.com/support and click on Support Phone
Numbers for current phone support hours.