Sony COM-1 - Manual (Page 111)

COM-1.US.2-668-393-12(2)
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To insert emoticons in chat messages
Press the 4-way button ( ///) to move the cursor to the position where
you want to insert the emoticons, and select “Insert Emoticon” from the
Context menu. Select an emoticon from the emoticon list. The selected
emoticon is inserted to the right of the cursor.
Answering a new conversation
When another user sends a new message, appears on the status bar of the
display ( page 104).

Press INFO.
The communication panel appears.

Press / to select the new conversation, and then press the
center button.
The conversation screen appears, displaying the new message.
Continued 
Communication – Yahoo! Messenger
…Conversation
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