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Troubleshooting – Sony DSC-W1 User Manual

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Troubleshooting

If you experience trouble with your camera,
try the following solutions.

1

First check the items on the tables below.

If code displays “C:

ss

:

ss

appear on the screen, the self-
diagnosis display function is
working (page 108).

2

Should your camera still not work
properly, press the RESET button on the
bottom of the camera using a fine-tipped
object, then turn on the power again. (All
the settings including date and time are
cleared.)

3

Should your camera still not work
properly, consult your Sony dealer or
local authorized Sony service facility.

Battery and power

RESET button

Symptom

Cause

Solution

The battery remaining
indicator is incorrect, or
sufficient battery
remaining indicator is
displayed but the power
runs out soon.

• You have used the camera in an extremely cold

location.

• The batteries are discharged.
• The battery contacts or the terminals on the

battery cover are dirty.

• The memory effect has occurred in the Nickel-

Metal Hydride batteries (page 12).

• A deviation has occurred in the remaining

battery time.

• The batteries are dead (page 119).

p See page 116.

p Install charged batteries (page 13).
p Wipe any dirt off from them with a dry cloth (page 13).

p Charge tha batteries only after using up the existing charge to

correct it.

p Charge the batteries only after using up the existing charge so

that the battery remaining indicator functions correctly
(page 14).

p Replace the batteries with new ones.

The battery runs down too
quickly.

• You have used the camera in an extremely cold

location.

• The batteries are not charged enough.
• The batteries are dead (page 119).

p See page 116.

p Charge the batteries (page 11).
p Replace the batteries with new ones.

Troubleshooting