Troubleshooting, Power picture – Sony VPL-VW1100ES User Manual
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Troubleshooting
If the unit appears to be operating erratically, try to diagnose and correct the problem using
the following instructions. If the problem persists, consult with qualified Sony personnel.
Power
Picture
Symptom
Cause and Remedy
The power is not turned on.
c The power may not turn on if you turn the power off with
?
/
1
(ON/STANDBY) button and turn it on again in a short time.
After about 1 minute, turn the power on.
c Close the lamp cover securely, then tighten the screws securely
c Check warning indicators (1 page 60).
The power is suddenly
turned off.
c Check that “Power Saving” in the Setup
menu is set to
“Standby.” (
c Set “Power Saving” to “Off.”
Symptom
Cause and Remedy
No picture.
c Check that the connecting cable is connected to the external
equipment properly (
Depending on the external equipment, the unit may not function
correctly via the HDMI 1 connector. In this case, use the HDMI
2 connector, then select the input.
c Select the input source correctly using the INPUT button
c Check that the computer signal is set for output to an external
monitor.
c If the notebook computer, etc., signal is output to its display and
an external monitor, the external monitor’s image may not be
displayed correctly. Set your computer to output the signal to
only an external monitor.
The picture has ghosts.
c Video images are displayed in 3D. Watch the 3D video images
using the 3D glasses, and set “2D-3D Display Sel.” to “3D” (
page 42).
To convert 3D video images to 2D video images, set “2D-3D
Display Sel.” to “2D.”
Bright or dark area of the
video appears too bright or
too dark.
c This symptom may occur when RGB signal level other than
those of HDMI standard is input. Switch the RGB output level
of the connected equipment, or switch the HDMI Dynamic
Range of the unit (
The picture is too dark.
c Adjust “Contrast” or “Brightness” on the Picture
menu
properly (
1 page 33).
The picture is not clear.
c Adjust the focus (1 page 9).
c Condensation has accumulated on the lens. Leave the unit for
about 2 hours with the power on.