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Troubleshooting, Common problems, Troubleshooting 121 – Acer 5517 User Manual

Page 131: Chapter 4

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Chapter 4

121

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or

modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.

4.

If the Issue is still not resolved, see “Online Support Information” on page 167.

Symptoms (Verified)

Go To

Power On Issue

Page 122

No Display Issue

Page 123

LCD Failure

Page 125

Internal Keyboard Failure

Page 125

TouchPad Failure

Page 126

Internal Speaker Failure

Page 126

ODD Failure

Page 129

WLAN Failure

Page 132

Thermal Unit Failure

Page 132

Other Functions Failure

Page 133

Intermittent Failures

Page 134

Undermined Failures

Page 134

Chapter 4