Samsung HMX-Q20BN-XAA - Manual (Page 122)

Troubleshooting
118
Appendixes
Adjusting the image during recording
Symptom Explanation/Solution
Image’s color balance is not natural. The white balance is incorrect. Set the proper White Balance. ¬page 45 •
A subject passing quickly through the frame
appears distorted.
This is called the focal plane phenomenon. This is not a malfunction. Because of the way
the image device (CMOS sensor) reads out video signals, a subject passing through a frame
rapidly may appear to bend, depending on the recording conditions. •
Playback on your camcorder
Symptom Explanation/Solution
Playback (playback/pause) function does not
work. Image files recorded using another device may not play back on your camcorder.
Check memory card compatibility.
¬page 17
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Photo images stored on a storage media are
not displayed in the actual size. Photo images recorded on other devices may not appear in their actual size. This is not an
error. •
Playback is interrupted unexpectedly. Check if the AC power adaptor or battery back is properly connected and secure. •
Playback on other devices (TV, etc.)
Symptom Explanation/Solution
You cannot view the image on or hear the
sound from the connected device.
Make sure that the connection cable is connected to the proper jack. •
The image appears distorted on a TV. This phenomenon is caused by connecting to a TV with 4:3 aspect ratio. •
You cannot view the image on or hear the
sound from a TV connected using the HDMI
cable.
The camcorder cannot output Images from the HDMI jack if the material is copyright
protected. •