Samsung HMX-Q20BN-XAA - Manual (Page 121)

Troubleshooting
117
Appendixes
Storage Media
Symptom Explanation/Solution
Memory card functions do not operate.
Insert a memory card into your camcorder properly. ¬page 16
If you use a memory card formatted on a computer, format it again directly on your
camcorder.
¬page 106
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Image cannot be deleted.
Release the lock on the write-protect tab of the memory card (SDHC/SD memory card), if
any.
¬page 17
You cannot delete a protected images. Release protection of the image using the Protect
function.
¬page 67
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You cannot format the memory card.
Release the lock on the write-protect tab of the memory card (SDHC/SD memory card), if
any.
¬page 17
The memory card is not supported on your camcorder or card has some problems.
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The data file name is not indicated correctly.
The file may be corrupted.
The file format is not supported by your camcorder.
Only the file name is displayed if the directory structure complies with the international
standard. •
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Adjusting the image during recording
Symptom Explanation/Solution
Focus does not adjust automatically.
Set Focus to Auto. (Video recording mode only) ¬page 48
The recording conditions are not suitable for auto focus. Adjust the focus manually. (Video
recording mode only)
¬page 48
The lens is dusty on the surface. Clean the lens and check the focus.
Recording is being made in a dark location. Use a light to brighten the area.
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