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Troubleshooting – Samsung HMX-Q20BN-XAA User Manual

Page 119

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Troubleshooting

115

Appendixes

Display

Symptom

Explanation/Solution

Unknown icon appears on the screen.

A warning icon or message appears on the screen.

¬pages 108~113

An afterimage remains on the LCD screen.

This occurs if you disconnect the AC power adaptor or remove the battery before turning the
power off.

The image on the LCD screen looks dark.

Ambient light is too bright. Adjust the brightness and angle of the LCD.

Recording

Symptom

Explanation/Solution

Pressing the [Recording start/stop] button
does not start recording.

Set your camcorder to the recording mode.

¬page 37

There is not enough free space to record on the storage media.
Check if memory card is not inserted or write-protect tab is set to lock.



The actual recording time is less than the
estimated recording time.

The estimated recording time may vary depending on content and features used.
When you record an object that moves fast, the actual recording time may be shortened.


The recording stops automatically.

There is no more free space for recording on the storage media. Back up important files on
your PC and format the storage media or delete the unnecessary files.
If you make recordings or delete files frequently, the performance of the storage media
deteriorates. If this occurs, format the storage media again.
If you use a memory card with low writing speed, the camcorder automatically stops
recording videos and a corresponding message appears on the LCD screen.

When recording a subject illuminated by bright
light, a vertical line appears.

This is not a malfunction.

When the screen is exposed to direct sunlight
during recording, the screen becomes red or
black for an instant.

This is not a malfunction.

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