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Troubleshooting – Samsung HMX-Q20BN-XAA User Manual

Page 120

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Troubleshooting

116

Appendixes

Recording

Symptom

Explanation/Solution

During recording, the date/time does not
display.

Date/Time Display is set to Off. Set the Date/Time Display to On.

¬page 102

You cannot record a photo image.

Set your camcorder to the photo recording mode.

¬page 41

Release the lock on the write-protection tab of the memory card if any.
The storage media is full. Use a new memory card or format the storage media.
¬page 106 Or remove unnecessary images. ¬page 65



You don’t hear the shutter sound when you
record a photo image.

Set Shutter Sound to On.
When the micro HDMI cable or Audio/Video cable is connected to the camcorder, the
Shutter Sound is disabled temporarily.


You don’t hear the beep sound.

Set Beep Sound to On.
The Beep sound is turned off temporarily when you record videos.
When the micro HDMI cable or Audio/Video cable is connected to the camcorder, the Beep
Sound is disabled temporarily.



There is a time difference between the point
where you press the [Recording start/stop]
button and the point where the recorded video
starts/stops.

On your camcorder, there may be a slight time delay between the point where you press the
[Recording start/stop] button and the actual point where the recorded video starts/stops.
This is not an error.

Horizontal stripes appear on the images.

This can occur when recording images under a fluorescent lamp, sodium lamp, or mercury
lamp. This is not a malfunction.

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