Using enhanced override – Avaya 1120E User Manual

Page 140

Additional call features

140

Using Enhanced Override

Use the Enhanced Override feature to override an active call after you
attempt a Forced Camp-on. Use Enhanced Override to make a call or a
consultation call, such as placing a call on hold and calling another party.

To use Enhanced Override:

You receive a busy signal after dialing a
phone number.

Choose one of the following:

— Press the

Override

key.

— Enter the

Override

FFC to initiate a

Forced Camp-on.

If either person on the call disconnects at
this time, you receive an overflow (fast
busy or engaged) signal.

Choose one of the following:

— Press the

Override

key again.

— Enter the

Override

FFC

again.

The other two people on the call receive
an override tone and a conference call is
established between the three of you. If
anyone disconnects, the other two
people remain connected.

To terminate the call, press the

Goodbye

key.

EnhOvr

(Goodbye)