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While on an active call, Placing a call on hold – Avaya 1120E User Manual

Page 107

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While on an active call

107

While on an active call

This section describes the following features, available during an active
call:

“Placing a call on hold” on page 107

“Transferring a call” on page 108

“Using Timed Reminder Recall” on page 109

“Using Attendant Recall” on page 110

“Using Call Park” on page 111

“Recording a Calling Party Number” on page 113

“Displaying incoming call information” on page 113

“Tracing a malicious call” on page 114

Placing a call on hold

Use the Hold feature when you are talking on one line and another call
arrives on a second line. Retain the original call by putting it on hold and
then answer the second call.

To place a call on hold:

To retrieve a call on hold:

Press the

Hold

key. The LCD indicator

flashes beside the line on hold.

Note: If

Automatic Hold

is enabled, the

active call is automatically put on hold
when you answer the second call.

Press the line

(DN) key beside the

flashing LCD indicator.

(Hold)