Diagnosing the computer status and troubleshooting – Samsung NP700Z5A-S09US User Manual
Page 95

94
Chapter 3.
Using the computer
Diagnosing the Computer Status and Troubleshooting
The Support Center program, which is Samsung’s computer’s
troubleshooting guide, supports diagnosing the system and has a
FAQ for frequently occurring problem(s).
Support Center may not be provided or may be a different
version depending on the model.
1
From the Start Screen, right-click any area and select
All apps
in the bottom right corner.
Then, click Support Center.
2
Support Center is activated and starts diagnosing your
computer.
After the diagnosing process is finished, the System Status
menu displays a list of the current problems to be solved as
shown.
FAQ for
computer’s
major problems
Diagnosing
Computer and
Troubleshooting
Searching for
computer’s problems
3
You can solve a problem by clicking the Troubleshoot button
for the problem.
- NP700Z5A-S04US NP700Z7C-S01US NP700Z5A-S0BUS NP700Z7C-S02US NP700Z7C-S01UB NP700Z3A-S07US NP700Z5C-S01US NP700Z5A-S03US NP700Z3A-S01US NP700Z5C-S02UB NP700Z5B-W01UB NP700Z3A-S03US NP700Z5C-S04US NP700Z5C-S01UB NP700Z4A-S01VE NP700Z5C-S03US NP700Z5A-S02US NP700Z5B-S01UB NP700Z5A-S0AUS NP700Z7C-S03US NP700Z5A-S01US NP700Z5C-S02US NP700Z3C-S02US NP700Z3A-S06US NP700Z3C-S01US