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Checking the draft, Burner flames, Operational conditions – American Water Heater DCG User Manual

Page 21: Emergency shut down

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Burn Hazard

Do not touch vent.
Doing so can result in

burns.

Checking the Draft

After successfully lighting the water heater, allow the

unit to operate for 15 minutes and check the drafthood

relief opening for proper draft. Pass a match flame

around the relief opening of the drafthood (See Figure

14). A steady flame drawn into the opening indicates

proper draft. If the flame flutters or is blown out,

combustion products are escaping from the relief

opening. If this occurs, do not operate the water heater

until proper adjustments or repairs are made to the vent

pipe system.

Burner Flames

Inspect the burner flames through the viewport and

compare them to the drawings in Figure 15. A properly

operating burner should produce a soft blue flame and

be about 2”(51mm) to 2 -1/2”(64mm) in height. Blue tips

with yellow inner cones are satisfactory. The tips of the

flame may have a slight yellow tint. The flame should

not be all yellow or have a sharp blue-orange color.

Contaminated air may cause an orange colored flame.

Contact a qualified service technician if the flame is not

satisfactory

.

Figure 14: Vent Draft Test

Operational Conditions

Condensation

Moisture from the products of combustion condenses

on the tank surface and the outside jacket of the water

heater and forms drops of water which may fall onto the

burner or other hot surfaces. This will produce a “siz-

zling” or “frying” noise. This condensation is normal

and should not be confused with a leaking tank.

Condensation may increase or decrease at different

times of the year.

High efficient energy saver water heaters will produce

larger amounts of condensation on initial start up or

when a large amount of hot water is being used. Do

not confuse this with a “tank leak”. Once the water

reaches a temperature of 120°F (49°C) and the tank

warms up (usually 1-2 hours), the condensation will

stop.

Important: It is always recommended that a suitable

drain pan be installed under the water heater to protect

the area from water damage resulting from normal

condensation production, a leaking tank or piping

connections. Under no circumstances is the manufac-

turer to be held responsible for any water damage in

connection with this water heater.

Water Heater Sounds

During the normal operation of the water heater sounds

or noises may be heard. These noises are common and

may result from the following:

1. Normal expansion and contraction of metal parts

during periods of heat-up and cool-down.

2. Condensation causes sizzling and popping within

the burner area and should be considered normal.

3. Sediment buildup in the tank bottom will create

varying amounts of noise and may cause

premature tank failure. Drain and flush the tank

as directed under “Draining and Flushing”.

Smoke/Odor

The water heater may give off a small amount of smoke

and odor during the initial start-up of the unit. This is

due to the burning off of oil from metal parts of a new

unit and will disappear after a few minutes of operation.

Safety Shut-off

This water heater is designed to automatically shut-off

in the event of the following:

1. The pilot flame is extinguished for any reason.

2. The water temperature exceeds 205°F (96°C).

Figure 15: Pilot/Burner Flame

2 - 2 1/2”

Emergency Shut Down

Important: If overheating occurs or the gas supply fails

to shut off, close the manual gas supply valve and turn

the gas control knob to the off position. Turn off the

electrical supply to the unit and close the cold water

supply valve. Do not operate the water heater again

until it has been thoroughly checked by a qualified

service technician.

Index

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