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Troubleshooting serial line communications, Determining which voltage-signaling cable you have, Once you have established serial communications – APC UPS control system User Manual

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Expected apctest Signals for a BackUPS Pro:

If you have configured your UPS as:

UPSTYPE backupspro
UPSCABLE APC_940_0095A

or APC_940_0095C

here are the typical signals you would expect to see in the output from the
various tests of apctest:

Test 1 normal:

RTS not set

Test 2 no serial cable:

not important

Test 3 no AC power:

RNG

Test 4 batteries exhausted: RNG and CD

Note: RTS should never be set in any of the tests as it is the killpower
signal. What is important is the appearance of RNG when the power fails
and additionally CD when the batteries are low.

Troubleshooting Serial Line communications

Determining Which Voltage-Signaling Cable You Have

The most frequently encountered problem with voltage-signalling UPSes (e.g.
BackUPS 650) is that you have incorrectly specified which cable is being used.
All cables furnished by APC have the cable number stamped on the side of
the computer connector end of the cable. Using this number with apcupsd
will normally work fine. If you do not know what cable you have, you can
use the apctest program to determine the type of the cable.

For simple signaling UPSes, you should not use simple in the cable specifi-
cation (i.e. UPSCABLE simple) unless you have made the cable yourself
according to the wiring diagram given in the cables chapter of this manual.

Once you have established serial communications

Once you have established that apcupsd can talk to the UPS over the serial
part, go do the series of functional tests described in the main Testing (see

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