APC SYMMETRA PDUM160H-B User Manual
Operation, Symmetra
This manual is related to the following products:
Table of contents
Document Outline
- User Interface
- Interface area
- a
- Load Powered LED
- When green, power to the load is on. When flashing yellow, the load is supplied through the batte...
- b
- Check Log LED
- When green, a new event has been added to the event log.
- c
- Warning LED
- When yellow, there are one or more warning alarms in the system.
- d
- CriticaL LED
- When red, there are one or more critical alarms in the system.
- e
- LCD Screen
- Displays alarms, status data, instructional help, and configuration items.
- f
- UP and DOWN keys
- Scrolls through menu items.
- g
- ENTER
- Opens menu items and confirms changes to system parameters.
- h
- HELP
- Opens context-sensitive help.
- i
- ESC
- Returns to previous screen.
- Display interface
- Menu tree
- Interface area
- Operation Modes
- Operation Procedures
- System Settings
- Parts Replacement
- How to determine if you need a replacement part
- 1 . In the event of a module failure, the display interface may show additional “fault list” scre...
- 2 . Write down the serial number of the unit so that you will have it easily accessible when you ...
- 3 . If possible, call APC Customer Support from a telephone that is within reach of the UPS displ...
- 4 . Be prepared to provide a detailed description of the problem. A representative will help you ...
- 5 . If the unit is within the warranty period, repairs or replacements will be performed free of ...
- 6 . If the unit is covered by an APC service contract, have the contract available to provide inf...
- How to return parts to APC
- Replacement parts
- 16 kW power module
- SYPM10K16H
- Battery module
- SYBT9-B4
- Intelligence Module (MIM)
- OG-SYMIM16
- APC SS Call-UPS II Accessory card
- AP9608
- Smartslot relay I/O Module
- AP9610
- UPS Network Management card
- AP9617
- UPS Network Management card with Environmental Monitoring and Out of Band Management card
- AP9618
- UPS Network Management card with Environmental Monitoring
- AP9619
- Modbus/Jbus Interface card
- AP9622
- Power Distribution Module
- Go to www.apc.com for a complete list of breaker modules.
- How to remove a power module
- How to install a power module
- How to replace a power management peripheral
- How to replace an intelligence module (MIM/RIM)
- How to replace a battery module
- How to replace a power distribution module
- How to determine if you need a replacement part
- UPS Alarms
- Battery Charger Fault
- The battery charger is not functioning properly.
- Contact APC Customer Support.
- Battery Fault
- A battery module has failed and requires replacement.
- See “How to replace a battery module” on page19.
- Battery High Temperature Violation
- The temperature of one or more battery units has exceeded system specifications.
- Ensure that the ambient temperature meets the specifications of the system. If the ambient temper...
- Battery High Voltage Violation
- The battery voltage is too high and the charger has been deactivated.
- Contact APC Customer Support.
- Battery Monitor Card Fault
- The battery monitor card has failed.
- See “How to replace a power management peripheral” on page18.
- Battery Monitor Card Removed
- The battery monitor card has been removed.
- If the battery monitor card has not been removed, check that is has been properly inserted.
- Bypass Relay Stuck in Bypass Mode
- The system is stuck in bypass mode and cannot return to normal operation.
- Check the static bypass switch. Contact APC Customer Support.
- Bypass Relay Stuck in Online Mode
- The system is stuck in online mode and cannot go into bypass.
- Check the static bypass switch. Contact APC Customer Support.
- Communication Lost While On Battery
- Internal communications in the system have failed.
- Contact APC Customer Support.
- Discharged Battery
- The UPS is online and the battery charge is low.
- No corrective action necessary. Note: If the input voltage fails, runtime will be limited.
- Extended Run Frame Fault
- One of the battery frames has failed.
- Contact APC Customer Support.
- External DC Disconnect Switch Open
- The external DC disconnect switch tripped. Battery power is not available or the runtime is lower...
- Close the external DC Disconnect switch. Check the fuse on the XR battery enclosure. If the fuse ...
- External Switch Gear Communication Card Fault
- The external switch gear communication card has failed.
- See “How to replace a power management peripheral” on page18.
- External Switch Gear Communication Card Removed
- The system no longer detects an external switch gear communication card.
- Option 1: Ensure the external switch gear communication card is installed properly.
- Option 2: Replace the external switch gear communication card.
- Graceful Shutdown Initiated
- A graceful shutdown or reboot has been initiated from the display interface or other accessory.
- No corrective action necessary.
- High Isolation Transformer Temperature
- The isolation transformer temperature is too high.
- Contact APC Customer Support.
- Internal Communications Failed
- One of the buses used for the communication between the UPS modules has failed.
- Contact APC Customer Support.
- In Bypass: Hardware Fault
- The system has transferred into bypass because a fault has occurred.
- Contact APC Customer Support.
- In Bypass: Overload
- The system has transferred into bypass because the load has exceeded the power capacity of the sy...
- Option 1: Decrease the load.
- Option 2: Add a power module to the system.
- In Bypass: User-Initiated
- The system has been transferred into bypass due to user action.
- Check for any problems with the system. Transfer the system to normal operation.
- Input Voltage or Frequency Cannot Support Bypass
- The frequency or voltage is out of acceptable range for bypass. This message occurs when the UPS ...
- Correct the input voltage to provide acceptable voltage or frequency.
- Intelligence Module Fault
- The main intelligence module has failed and requires replacement.
- Replace the main intelligence module. See “How to replace an intelligence module (MIM/RIM)” on pa...
- Load (kVA) Alarm Violation
- The load has exceeded the user- specified load alarm threshold.
- Option 1: Use the display interface to raise the alarm threshold.
- Option 2: Reduce the load.
- Local Management-To-UPS Communication Lost
- Internal communications in the system have failed.
- Contact APC Customer Support.
- Low Battery
- The UPS is in battery operation and the battery charge is low.
- No corrective action necessary.
- Note: Runtime is limited. Shut down the system and the load equipment or restore incoming voltage.
- No Batteries Detected
- No battery power is available.
- Option 1: Ensure the batteries are installed properly.
- Option 2: Check if the DC Breaker has been tripped.
- No Power Modules Detected
- No power modules are available.
- Option 1: Ensure that the power modules are properly installed, the two fastening screws are tigh...
- Option 2: Check for other communication alarm messages.
- Not Synchronized Fault
- System cannot synchronize to AC line and bypass mode may not be available.
- Option 1: Decrease the sensitivity to input frequency.
- Option 2: Correct the input voltage to provide acceptable voltage frequency.
- Output Voltage Not In Range
- The output voltage is not within the specified range.
- Evaluate the threshold setting. If necessary, adjust it for your situation. Contact APC Customer ...
- Overload
- The load has exceeded the system power capacity.
- Option 1: Decrease the load.
- Option 2: Add a power module to the system.
- Power Failure
- The input voltage is not acceptable for normal operation.
- Contact APC Customer Support.
- Power Module Fault
- A power module has failed and requires replacement.
- See “How to remove a power module” on page17.
- Redundancy Alarm
- Actual power module redundancy has fallen below user-specified redundancy alarm threshold. At lea...
- Option 1: If possible, install additional power modules. See “How to install a power module” on p...
- Option 3: Reduce the load.
- Option 4: Change alarm limit.
- Redundancy Lost
- The UPS no longer detects redundant power modules. One or more power modules have failed, or the ...
- Option 1: Install additional power modules.
- Option 2: Replace failed modules. See “How to remove a power module” on page17.
- Redundant Intelligence Module Fault
- The redundant intelligence module has failed and requires replacement.
- Redundant Intelligence Module in Control
- The main intelligence module has failed, the redundant intelligence module is functioning as the ...
- Replace the main intelligence module. See “How to replace an intelligence module (MIM/RIM)” on pa...
- Replacement Battery Needed
- One or more battery units needs to be replaced.
- See “How to replace a battery module” on page19.
- Runtime Alarm
- The predicted runtime is lower than the user-specified minimum runtime alarm threshold. At least ...
- Option 1: Install additional battery modules.
- Option 2: Replace failed battery modules.
- Option 3: Reduce the load.
- Option 4: Change the alarm limit.
- Site Wiring Fault
- There is a problem with the phase rotation or a phase is missing in the input voltage to the UPS.
- Contact APC Customer Support.
- Static Bypass Switch Module Fault
- The static bypass switch module has failed and requires replacement.
- Contact APC Customer Support.
- Static Bypass Switch Module Removed
- The system no longer detects a static bypass switch module.
- Option 1: Ensure the static bypass switch module is installed properly.
- Option 2: Replace the static bypass switch module.
- System ID Card Fault
- The system ID card has failed and requires replacement.
- See “How to replace a power management peripheral” on page18.
- System ID Card Removed
- The system no longer detects a system ID card.
- Option 1: Ensure the system ID card is installed properly.
- Option 2: Replace the system ID card.
- System Level Fan Fault
- The system level fan has failed and requires replacement.
- Contact APC Customer Support.
- System Power Supply Card Fault
- The system power supply card has failed and requires replacement.
- See “How to replace an intelligence module (MIM/RIM)” on page18.
- System Start-Up Configuration Fault
- The system configuration download failed. Unable to determine the system voltage or frame size.
- Check for other alarms and contact APC Customer Support.
- XR Communication Card Fault
- The XR communication card has failed and requires replacement.
- See “How to replace a power management peripheral” on page18.
- XR Communication Card Removed
- The system no longer detects a XR communication card.
- Option 1: Ensure card is installed properly.
- Option 2: Replace the card.
- Modular Distribution fault list
- High Module Current
- The high module current threshold has been exceeded.
- Evaluate the threshold setting. If necessary, adjust it for your situation.
- High Subfeed Current
- The high subfeed current threshold has been exceeded.
- Evaluate the threshold setting. If necessary, adjust it for your situation.
- Low Module Current
- The low module current threshold has been exceeded.
- Evaluate the threshold setting. If necessary, adjust it for your situation.
- Low Subfeed Current
- The low subfeed current threshold has been exceeded.
- Evaluate the threshold setting. If necessary, adjust it for your situation.
- Maximum Module Current
- The maximum module current threshold has been exceeded.
- Evaluate the threshold setting. If necessary, adjust it for your situation.
- Maximum Subfeed Current
- The maximum subfeed current threshold has been exceeded.
- Evaluate the threshold setting. If necessary, adjust it for your situation.
- Minimum Module Current
- The minimum module current threshold has been exceeded.
- Evaluate the threshold setting. If necessary, adjust it for your situation.
- Minimum Subfeed Current
- The minimum subfeed current threshold has been exceeded.
- Evaluate the threshold setting. If necessary, adjust it for your situation.
- Modular Distribution Communication
- Communication has been lost with the modular distribution breakers.
- Check the communication cables to ensure they are properly connected. Contact APC Customer Support.
- Module Breaker Open
- A modular circuit breaker is open.
- Check the modular circuit breakers to see if one has overloaded. Replace if necessary.
- Subfeed Breaker Open
- A subfeed circuit breaker is open.
- Check the subfeed circuit breakers to see if one has been over-loaded.
- PDU fault list
- Maintenance Bypass Alarm
- The system is in maintenance bypass: the Q2 switch is open and the Q3 switch is closed.
- No corrective action necessary.
- Output V
- Voltage Under Limit
- Phase-to-neutral output voltage for phase
has dropped below the configured limit. - Evaluate the threshold setting. If necessary, adjust it for your situation.
- Output V
Voltage Over Limit - Phase-to-neutral output voltage for phase
exceeded the configured limit. - Evaluate the threshold setting. If necessary, adjust it for your situation.
- Output I L
Current Over Limit - Current of output phase
exceeded the configured limit. - Evaluate the threshold setting. If necessary, adjust it for your situation.
- Output I L
Current Under Limit - Current of output phase
dropped below the configured limit. - Evaluate the threshold setting. If necessary, adjust it for your situation.
- Output FDev Freq Out of Range
- Frequency of the output current is above or below the range that is configured as acceptable.
- Evaluate the threshold setting. If necessary, adjust it for your situation.
Alarm Active - A user-configured contact connected to the system is reporting an alarm condition.
- Determined why the alarm has occurred. This is a user-specific alarm setting.
- No UPS Input Breaker Q1 Open
- The Q1 circuit breaker is open, and the UPS is disconnected from the input voltage.
- Close the Q1 switch to re-connect the UPS to utility/mains power.
- No Panel Feed Breakers Q2 & Q3 Open
- The Q2 & Q3 circuit breakers are open, and the system is not supporting connected equipment.
- For safety reasons, ensure the switches were not closed for maintenance purposes. If not, close Q...
- Atypical Bypass Mode Alarm
- The system state as set by the Q1, Q2, & Q3 breakers is in a non-typical bypass mode.
- Option 1: Resume normal UPS operation.
- Option 2: Go to maintenance bypass.
- APC Worldwide Customer Support