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Amx limited warranty and disclaimer – AMX Distribution Matrix Octaire User Manual

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AMX Limited Warranty and Disclaimer

This Limited Warranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized
Partner which include AMX Dealers, Distributors, VIP’s or other AMX authorized entity.

AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) years from
the date of purchase, with the following exceptions:

LCD Panels are warranted for three (3) years, except for the display and touch overlay components are

warranted for a period of one (1) year.

Disk drive mechanisms, pan/tilt heads, power supplies are warranted for a period of one (1) year.

AMX lighting products are guaranteed to switch on and off any load that is properly connected to our lighting

products, as long as the AMX lighting products are under warranty. AMX also guarantees the control of
dimmable loads that are properly connected to our lighting products. The dimming performance or quality
there of is not guaranteed, due to the random combinations of dimmers, lamps and ballasts or transformers.

AMX software is warranted for a period of ninety (90) days.

Batteries and incandescent lamps are not covered under the warranty.

AMX AutoPatch Epica, Modula, Modula Series 4, Modula Cat Pro Series and 8Y-3000 product models will be

free of defects in materials and manufacture at the time of sale and will remain in good working order for a
period of three (3) years following the date of the original sales invoice from AMX. The three-year warranty
period will automatically be extended to the life of the product (Limited Lifetime Warranty). The life of the
product extends until five (5) years after AMX ceases manufacturing the product model. The Limited Lifetime
Warranty applies to products in their original installation only. If a product is moved to a different installation,
the Limited Lifetime Warranty will no longer apply, and the product warranty will instead be the three (3) year
Limited Warranty.

REV E, Page 1 of 11, Effective Date 3-01-08

Note: The complete Warranty is at www.amx.com.