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Troubleshooting, Contacting davis technical support – DAVIS Vantage Connect (6620) User Manual

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Contacting Davis Technical Support

For questions about installing or operating your Vantage Connect,

please contact Davis Technical Support. We’ll be glad to help.

Error Messages

LED Behavior

Indicates

What to do

Lower LED

(Network)

Upper LED

(Wx Status)

Rapidly flashes
blue on and off,
while upper red
LED blinks to
indicate the error
code. Pauses and
repeats.

Blinks red once,
pauses and
repeats.

No cellular signal
found.

Move the Vantage
Connect to a different
location.

Blinks red twice,
pauses and
repeats.

Low cellular signal
strength.

Vantage Connect may
function in this
location, but you may
want to move if
possible.

Blinks red a
specific number
(3 to 10) of times

There is a cell
error. The number
of red flashes
indicates the error
code number.

Contact Tech Support
and report the error
code.

Rapidly flashes
blue

Alternates flashing
green and red

The system has
encountered a
problem and is
restarting

Wait for restart.

Slowly blinks blue

Alternates flashing
green and yellow

Upgrading
firmware over the
air.

Wait; this can take
several minutes.

Solid red

There is an error in
receiving weather
data from the
transmitter(s).

Contact Tech Support.

Online

www.davisnet.com

See the Weather Support section for copies of user
manuals, product specifications, application notes,
software updates, and more.

E-mail

[email protected]

Telephone

(510) 732-7814
Monday - Friday, 7:00 a.m. - 5:30 p.m. Pacific Time.