Telenav for Cincinnati Bell Supported Devices: v5.5 Lite for Symbian phones - Manual (Page 57)

Your account has expired
You do not have a valid TeleNav GPS Navigator account. Order TeleNav GPS Navigator by calling TeleNav GPS
Navigator Customer Support at 1-888-353-6284.
17. FAQs
Why do I need the carrier’s data service?
The data plan allows you to access nationwide routes, maps, and Directory content from the TeleNav GPS
Navigator servers using the data communication features of your phone. These services are different from your
cellular airtime. To order a data plan from Cincinnati Bell Wireless, please contact their customer support directly:
Cincinnati Bell Wireless: 1-888-391-3925
How long after I apply for the data service until I can use my TeleNav system?
Generally, it takes until the following business morning before the data services are fully provisioned. If you already
have data services, it should be no more than 4 hours before an added TeleNav plan is active.
Does TeleNav GPS Navigator use up my voice plan minutes?
TeleNav GPS Navigator uses data to provide its navigation functions. Using data does not use any of your voice
minutes. However, calling the Voice Address Input System does use about 75 seconds per address entered. The
Voice Call feature internal to the TeleNav GPS Navigator application also uses voice minutes.
How accurate is the GPS?
GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the time, the GPS is accurate
to less than 50 meters (approx. 164 ft).
What is ideal GPS environment?
The GPS requires an open, clear view of the sky. Buildings, covered parking areas, tunnels, and dense foliage can
cause the GPS receiver to be unable to locate a GPS satellite or may cause extended initialization time (time to first
GPS fix).
If you are parked in a covered parking lot or near a tall building, it is recommended that you move into an open area
and then begin to use the TeleNav GPS Navigator service.
Why does the GPS not work near buildings and other tall objects?
The GPS uses signals from satellites so it needs a clear view of the sky. Tall buildings and other objects that block
the GPS receiver’s view to the sky may make it impossible to determine your location. Sometimes the satellites are
not overhead but near the horizon; in these cases, the GPS receiver in your phone must have a clear view of the
horizon.
How do I know that the GPS has a signal?
The TeleNav GPS Navigator application on your phone alerts you if you do not have a valid GPS signal. If this
happens, move to an area where there is a clear view of the sky so the receiver can hear the GPS signals from
space.
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