Telenav for Cincinnati Bell Supported Devices: v5.5 Lite for Symbian phones - Manual (Page 55)

• The Directory for finding restaurants, motels, stores, and other businesses. You can also get
addresses, phone numbers, maps, and directions.
• Contact Customer Support.
My TeleNav
In My TeleNav, which requires logging in with your phone number and PIN, you can also:
• Add an address and save it to the My Favorites list on your phone. The next time you launch the
TeleNav GPS Navigator application on your phone, the new address will appear in your My Favorites
and Recent Places lists.
NOTE: Favorites created on the website will only show up in your My Favorites list on the phone after
you click the “Refresh” option on the Favorites page within TeleNav GPS Navigator.
• Manage addresses in your My Favorites and Recent Places lists (both of which update information on
your phone). These lists can grow to an unlimited length. You can also delete addresses you no longer
need.
• Manage an independent Web address book (saved to your Web address book only, not saved to your
phone).
• View addresses you shared with others.
• Update your personal information including your home and work addresses and your email address.
• Change your PIN number.
• Shop at the TeleNav online store.
• Enable or disable emails from TeleNav, including marketing emails.
If you need to migrate your TeleNav account to a different phone number, please call TeleNav Customer Care at
1-888-353-6284. For security reasons, you cannot perform this change unassisted.
16. Error Conditions
Account cancelled
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Account not found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Support at
1-888-353-6284.
GPS signal weak, Cannot get GPS signal, or No GPS data
Move to an area where your device has a clearer view of the sky and can still connect with your device. Please
note that some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal. Your
device should announce when you have adequate GPS signal again.
© TELENAV, INC. 2003-2009 PAGE 55 OF 59