Telenav for Cincinnati Bell Supported Devices: v5.5 Lite for Symbian phones User Manual

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Invalid login

Your PIN is a 4-digit number that you assign. If you forgot your PIN, contact TeleNav GPS Navigator Customer
Care at 1-888-353-6284.

Low battery

The GPS will not work if the device’s battery charge level is below about 15%. Starting with a freshly charged
standard battery, we have used TeleNav for around 4 hours before it became necessary to connect the charging
cable. If you get a low battery warning, connect a charging cable as soon as possible. In some cases, you may
need to wait a while for the battery to become sufficiently charged so that the GPS receiver will work.

Password needs 4 digits

You must provide a four digit personal identification number (PIN) to log into TeleNav GPS Navigator.

Please input password

You must provide a four digit personal identification number (PIN) to log into TeleNav GPS Navigator.

Network signal weak

If the carrier network signal is weak, move to an area where reception is better and try the function that requires
network access again.

TeleNav GPS Navigator encountered an error

TeleNav GPS Navigator is having technical problems with the specific request that you made. This can be due to
an address that it cannot find, or mapping data that does not allow routing from where you are to where you want to
go. In this case, try to use a nearby address.

TeleNav GPS Navigator not available

If you get an advisory message that TeleNav GPS Navigator is not available, exit the TeleNav GPS Navigator
application and then re-launch it. If the problem recurs, it may be due to a temporary TeleNav GPS Navigator
server outage.

Unable to generate a route

TeleNav GPS Navigator could not generate a route between the two endpoints of the route. This may be a
temporary error if you have a weak GPS signal when establishing the origin, but may be due to errors in the map
data in the area around the destination.

Unable to login

Someone may be fraudulently using your account. You will need to change your PIN and attempt to log in again.

Unable to reach TeleNav server

You may see this message for several different reasons: a) your data plan is not active, b) you are outside of
coverage, c) the data network is currently experiencing difficulties, or d) the TeleNav server is not acknowledging
your phone’s attempt to communicate.

You should call CINCINNATI BELL WIRELESS Customer Support

see if it is items a through c, or TeleNav

Customer Care at 1-888-353-6284 to see if it is item d.

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