Telenav for T-Mobile Supported Devices: v6.0 for BlackBerry smartphones - Manual (Page 54)

your device). These lists can grow to an unlimited length. You can also delete addresses you no
longer need.
 Manage an independent Web address book (saved to your Web address book only, not saved to your
device).
 Update your personal information including your home and work addresses and your email address.
 Change your PIN number.
 Contact Customer Support.
If you need to migrate your TeleNav GPS Navigator account to a different phone number, please call TeleNav GPS
Navigator Customer Support at 1-888-353-6284. For security reasons, you cannot perform this change unassisted.
Changing your PIN Number
1. In an Internet browser go to the TeleNav GPS Navigator pre-planning website at my.telenav.com .
2. Enter your phone number and PIN to log in.
3. Choose the Profile tab and choose “Change PIN.”
4. Enter your current PIN number and your new PIN number.
5. Choose Save.
NOTE: You can find your current PIN number on your handset by selecting Menu >> About >> Your PIN Number:
23. Error Conditions
Account cancelled
Your TeleNav GPS Navigator account has been cancelled. Contact TeleNav Customer Support at 1-888-353-6284
(or dial 611 from your handset).
Account not found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav Customer Support at 1-888-353-6284
(or dial 611 from your handset).
© TELENAV, INC. 2003-2010 PAGE 54 OF 58