Media streaming troubleshooting tips – HP EX475 MediaSmart Server User Manual
Page 146
Troubleshooting
Version Update 1.1.1
7-32
Email is not received.
Verify that the correct email address was entered.
Media Streaming troubleshooting tips
In this section we will cover:
Why my files do not show up on DMA? on page 7-32
File doesn't appear. on page 7-33
Server not showing up. on page 7-34
Media Files (audio/Video) of supported format aren't seen by device. on
page 7-34
Why my files do not show up on DMA?
Digital Media Adapters (DMA, or Digital Media Receivers - DMR) use the
Universal Plug 'n Play (UPnP) protocol to automatically discover Digital Media
Servers (DMS). The HP MediaSmart Server uses Windows Media Connect
2.0 (WMC) as its DMS. In order for a DMA to discover the HP MediaSmart
Server and access its content, WMC must be enabled. WMC defaults to
being disabled; it is automatically enabled for all DMAs when the server
administrator selects one or more of the three media shared folders (Music,
Photos and Videos) for media sharing. On your DMA, you should then see
the HP MediaSmart Server listed as:
Note: Some DMAs aggregate the content from all DMSs into a single view;
in such a case you may not be able to identify each DMS individually. Further
troubleshooting steps form DMA follow:
Once WMC has been enabled to share a shared folder, it
continually monitors the folder for new files.
1
Open the Control Center on one of your home PCs.
2
Select the Tools tab at the bottom.
3
On the Tools tab, click on the Home Server Console (HSC) icon.
4
On the HSC password screen, type in the Administrator's password.
5
When the HSC comes up, click on the Settings button near the top right.
6
In the left pane of the Settings panel, select Media Sharing.