HP EX475 MediaSmart Server - Manual (Page 141)

Troubleshooting 7-27
• Accessing the server through the URL while behind the same router has
known issues.
Access the server through the local name (Photo Webshare in CC) and
use the URL when outside the network.
• Upnp not supported by router.
Enable port forwarding for ports 80, 443, and 4125 to the server's IP
address.
Other common troubleshooting tips
In this section we will cover:
How to find the server software and firmware information. on page 7-27
The first backup is taking a long time. on page 7-27
What are optimum data throughput speeds for different network interfaces?
on page 7-28
What is the ideal minimum time to transfer a 1GB file for different network
interfaces? on page 7-28
How to find the server software and firmware
information.
The Hardware Status page contains information about your HP MediaSmart
Server, such as the software and BIOS version.
1 At the computer, double-click the Windows Home Server icon in the task
tray.
2 Log on to the Windows Home Server.
3 On the Windows Home Server Console, click the Settings tab and then
click Hardware Status in the left panel.
The first backup is taking a long time.
Your initial PC backup could take several hours, depending on how much
data you have on your computer. Subsequent backups will go much faster
since only the data that has changed is copied to the server.