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HP EX475 MediaSmart Server User Manual

Page 138

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Troubleshooting

Version Update 1.1.1

7-24

1

Replace the {your domain name} section of the URL address with the local

name of your server (the default is “hpserver”).

2

In addition to removing common network issues, this will also perform

faster.

Why am I getting a certificate error?

If you access your HP MediaSmart server from a computer that is not being

backed up by the server, you will get a warning about the server's security

certificate whenever you access any of its https:// URLs. The reason is that

the server issues its own security certificate, and since it is not an official

Certificate Authority, your web browser issues the warning or error message.
You may ignore the warning or error message and continue to the HP

MediaSmart server's web pages.

Upload Photos requires ActiveX control to be loaded?

Alternately, you can use non-ActiveX. Add photos to add photos to your

album.

Clicking on photo Webshare on CC Does Not Open.

No Default Browser. Select a default browser or reboot PC.

Webshare administrator cannot delete Visitor account.

Added visitor as User in WHS Console. Add the visitor in Webshare instead

on in the Admin Console.

Visitor can create a photo album and add pictures but the

album doesn't display.

Visitor does not have auto-approve rights.
This is expected behavior for a Webshare Visitor who has permission to add

photos. The photos must be approved by a Webshare administrator before

they will display in the photo album.

Visitor can create a photo album and add pictures but the

album doesn't display the pictures.

Visitor does not have auto-approve rights.