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HP EX475 MediaSmart Server User Manual

Page 117

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Troubleshooting

7-3

The shutdown process may take up to two minutes to complete.

3

After the server is completely off, press the Power button to restart.

To force a shutdown and restart

1

On the back of the server, hold in the Power button for at least 4

seconds to force the server to shutdown.

2

After the server is completely off, press the Power button to restart.

Power-on indicator is off

The server is not powered on.

To power on the server

1

Make sure the power cord is fully plugged into the server and a powered

electrical outlet.

2

If plugged into a surge protector or power strip, make sure the device is

switched on.

Why is the hard drive light-bar purple?

A purple light bar

indicates that a hard drive has been installed, but

has not been initialized. It occurs in the following conditions:

When setting up the server for first time—the light-bar is purple until the

set up on the first computer is complete.

The drive has been removed from total storage—for example, when

removing a drive from the drive bay. See

Removing a hard drive from the

server on page 6-12

.

When adding a new drive, before is has been added to server storage.

For information on initializing a hard drive, see

Server Storage

in the

Windows Home Server Console Help.

Why is the hard drive light-bar red?

A red light-bar

indicates the following:

That a hard drive has failed and must be replaced. Additionally, the

connected computers show the following: