HP Photosmart C4270 All-in-One Printer - Manual (Page 116)

Solution: Check the computer screen for an error message telling you that the
images on the memory card are corrupted.
If the file system on the card is corrupt, reformat the memory card in your digital
camera.
CAUTION: Reformatting the memory card will delete any photos stored on the
card. If you have previously transferred the photos from your memory card to a
computer, try printing the photos from the computer. Otherwise, you will need to
retake any photos you might have lost.
The Photo light next to the memory card slots is blinking
Cause: The HP All-in-One is reading the memory card.
Solution: Do not pull out the memory card while the Photo light is flashing. A
flashing light means the HP All-in-One is accessing the memory card. Wait until the
light remains solid. Removing a memory card while it is being accessed might corrupt
information on the card or damage the HP All-in-One and card.
Cause: The HP All-in-One has detected an error with the memory card.
Solution: Remove and reinsert the memory card. You might have inserted it
incorrectly. Turn the memory card so that the label faces up and the contacts are
facing the HP All-in-One, and then push the card forward into the appropriate slot until
the Photo light turns on.
If the problem continues, the memory card might be defective.
Cause: You have inserted more than one memory card.
Solution: Remove one of the memory cards. You can use only one memory card
at a time.
The photos on the memory card do not transfer to my computer
Cause: The HP Photosmart Software is not installed.
Solution: Install the HP Photosmart Software that came with the HP All-in-One. If
it is installed, restart your computer.
To install the HP Photosmart Software
1. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then
start the Setup program.
2. When prompted, click Install More Software to install the HP Photosmart
Software.
3. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with the HP All-in-One.
Cause: The HP All-in-One is turned off.
Memory card troubleshooting 113
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