HP Deskjet 970cxi Printer - Manual (Page 51)

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Getting Help When Things Go Wrong 4
If the Rear Access Door is attached and the paper jam is in the back of the
printer:
1 Turn the knob on the Rear Access Door (counter-
clockwise) and remove the door.
2 Pull the jammed paper out of the printer, then
replace the Rear Access Door.
Note: If you were printing labels, see if a label
has come unglued from a label sheet while going
through the printer.
Note: If after clearing the paper jam the print cartridge cradle sticks, remove
and reinstall the print cartridges. For instructions, see “Replacing Print
Cartridges” on page 31.