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Ios notification level, Session timeout, Mobility setup tool – HP StoreFront Mobile Access Software User Manual

Page 26: Mobility setup, Ios notification

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• The software searches for IPv4 addresses and uses the first IPv4 address that it finds.

• If no IPv4 addresses are found, the software uses the first IPv6 address that it finds.

Guidelines for setting the listen address:

• Any legal IPv4 or IPv6 address is allowed (40 characters maximum).

• If you use a non-specific address value, for example 0.0.0.0 (IPv4) or :: (IPv6), the HP StoreFront
Mobile Access server web services will listen for any network connection on the server. In this case,
web services will register the short name, and the DNS must be set up properly to resolve the short
name.

• If you use an IP address that is not on the server, HP StoreFront Mobile Access server will try an
IP address that is valid. If no network is detected, HP StoreFront Mobile Access server will start
with the non-specific address.

iOS notification level

When connected to an HP StoreFront Mobile Access server, an iOS mobile device can receive
problem messages from monitored HP 3PAR StoreServ systems. By default, the HP StoreFront Mobile
Access server sends storage notifications to iOS mobile devices in a simple format. Administrators
can change the format to complex to include details such as storage object names and states in
the notifications. Or, they can turn off storage notifications to iOS mobile devices.

iOS notifications go through Apple servers. If an administrator does not want this to happen, for
example for security reasons, storage notifications can be turned off by setting the level to none.
See the Mobility Setup Tool

“configuration – change serverBasedNotificationLevel command (iOS)”

(page 32)

.

Session timeout

An HP StoreFront Mobile Access server will end a session and disconnect the mobile device if
there is no network activity for a period of time. Administrators can change timeouts to 30 minutes
up to 20160 minutes (336 hours, 14 days).

For Android mobile devices, the default timeout is 120 minutes (2 hours). The Android app
continuously communicates with the server, even when the app is in the background, thus the
timeout can be relatively short.

For iOS mobile devices, the default timeout is 720 minutes (12 hours). The iOS app communicates
with the server only when the app is in the foreground, thus the timeout should be relatively long.
If a user starts the iOS app and does not keep it in the foreground, then by default the session
becomes invalid after 12 hours. The user would lose notifications and need to login again to get
them back.

See the Mobility Setup Tool

“configuration – change sessionTimeout command (Android)” (page 33)

and

“configuration – change serverBasedSessionTimeout command (iOS)” (page 33)

.

Mobility Setup Tool

HP StoreFront Mobile Access server software includes the Mobility Setup Tool command-line
interface.

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HP StoreFront Mobile Access servers