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Support and other resources, Contacting hp, Subscription service – HP MSA 1040 SAN Storage User Manual

Page 61: Product advisories, Related information, Prerequisites, 8 support and other resources, 8support and other resources

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Contacting HP

61

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Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/go/hpsc

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Subscription service

HP recommends that you register your product at the Subscriber’s Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions,

firmware updates, and other product resources.

Product advisories

Sign up for proactive notifications to receive MSA product advisories. Applying the suggested resolutions

can enhance the availability of the product. Sign up for notifications at:

http://www.hp.com/go/myadvisory

Related information

The following user documents are available on the HP MSA 1040 manuals page at

http://www.hp.com/support/msa1040/manuals

.

HP MSA System Racking Instructions

HP MSA 1040 Quick Start Instructions

HP MSA 1040 Cable Configuration Guide

HP MSA 1040 SMU Reference Guide

HP MSA 1040 CLI Reference Guide

HP MSA Event Descriptions Reference Guide

From the support website, you can access additional manuals and information, including best practices,

guided-troubleshooting, and firmware downloads:

http://www.hp.com/support/msa1040

.

HP MSA 1040 QuickSpecs:

http://www.hp.com/support/msa1040/QuickSpecs

HP Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products:

http://www.hp.com/support/Safety-Compliance-EnterpriseProducts

Other helpful websites are:

HP Systems Insight Manager website:

http://www.hp.com/go/hpsim

Single Point of Connectivity Knowledge (SPOCK) website:

http://www.hp.com/storage/spock

White papers and Analyst reports:

http://www.hp.com/storage/whitepapers

Prerequisites

Knowledge of relevant topics is required for installing and using this product: