HP Insight Control - Manual (Page 46)

Table 6-5 Windows Server 2003/2008 issues
Solution Occurs when Issue
Add the site to the trusted zone. Be aware
that it lowers the security settings for all
content on the HP SIM pages. The site is not accepted as a trusted site by
the security settings. When accessing HP SIM for the first time
on a Windows Server 2003/2008 system,
the following message appears:
Content from Web site listed
below is being blocked by
Internet Explorer security
configuration.
Configure SNMP Service for Windows
Server 2003/2008.
1. Open Service Console, right-click on
SNMP service
, and then click
Properties .
2. Click the Traps tab, and then verify that
public is entered as the Community
Name.
3. Click the Security tab, verify that Accept
SNMP packets from any hosts is selected,
and then add the following Community
Settings:
• Community
• Public
• Private
• Rights
• Read Only
• Read Create
4. Restart HP SIM service.
Windows Server 2003/2008 is not
specifically configured to accept SNMP
packets before HP SIM can collect and
classify information about ProLiant servers
from the Management Agents. HP SIM did not identify the Windows
Server 2003/2008 (any edition) system
as a ProLiant server.
Internet Explorer issues
The following table describes issues and solutions that can be associated with Internet Explorer.
Table 6-6 Internet Explorer issues
Solution Occurs when Issue
To change this time-out value in Internet
Explorer 4.0, 5.0, 6, or 7, follow these
steps:
1. Using a Registry Editor such as
Regedt32.exe, open the key:
HKEY_CURRENT_USER\Software\Microsoft
\Internet Explorer\Styles
NOTE: If the Styles key is not present,
create a new key that is called Styles.
2. Create a new DWORD value called
"MaxScriptStatements" under this key
and set the value to the desired number
of script statements. If you are unsure of
the value you need to set the DWORD
to, you can set it to the value 0xFFFFFFFF
to completely avoid the dialog.
NOTE: By default the "Styles" key does
not exist. If the key has not been added,
the default threshold limit for the time-out
dialog box is 5,000,000 statements for
Internet Explorer 4 and later. Because
the Internet Explorer 4.0, 5.0, 6, and 7
time-out is based on the number of script
statements executed, the time-out dialog
box will not display during ActiveX
control or database-access delays.
Endless loops in script will still be
detected.
This behavior occurs when a large number
of servers are selected for licensing or
monitoring. Some scripts take excessive
amount of time to run, in such a case,
Internet Explorer prompts the user to decide
whether they would like to continue running
the slow script or stop running the script.
Some tests and benchmarks may use scripts
that take a long time to run and may want
to increase the amount of time before the
message box appears. In the Internet
Explorer, you can change the script time-out
value on specific client machines by
modifying a registry entry. When accessing the Manual Log Purge
from Internet Explorer, Internet Explorer
script error pops up on Manual Log Purge
home page interrupting to proceed further.
46 Troubleshooting the Insight Control performance management