HP 9250c Digital-Sender - Manual (Page 35)

Sending e-mail commands to the product
Another method for receiving information pages is by requesting them from the product. When outgoing
mail is configured, the product can attach information pages, such as the Supplies Status page or the
Configuration page, to e-mail messages. You can use this feature to solve a problem or check the status
of supplies.
To request information pages by using an e-mail message
When composing a message to the product, you must format the To, From, and Subject fields correctly
in your e-mail program.
1. Make outgoing e-mail functions available by following the instructions that are listed in this chapter.
(For more information, see
E-mail Server .)
2. From your e-mail program, compose a message to the product by completing the following steps:
a. In the To field, type the product's e-mail address. The user name combined with the product's
domain name (which is specified in the outgoing mail configuration) is the e-mail address for
the product. For example, if the POP3 mailbox account user name is "product" and the POP3
server is "hp.com", the product's e-mail address is "[email protected]".
b. Your e-mail program should automatically complete the From field with your return e-mail
address.
c. In the Subject field, type the appropriate text for the format and page that you would like to
attach. You can request a Configuration page, a Supplies Status page, or an AutoSend page.
For example, if you would like to attach the Configuration page in .HTML file format, type
this.configpage?configpage=email&format=html
.
Table 3-4 Requesting information pages using an e-mail message
Page HTML format XML format
Configuration page this.configpage?
configPage=email&format=html this.configpage?
configPage=email&format=xml
AutoSend page 1 not applicable this.configpage?
autosend=email&format=xml
1 The AutoSend page is not sent to the sender of the e-mail (as indicated in Step 2b, above).
It is sent to the e-mail address specified in the AutoSend screen of the Settings tab.
3. Click Send.
The product checks for new e-mail messages once every 3 minutes. When the product receives the e-
mail message, it generates a reply and sends the requested information back to the sender's e-mail
address (as specified in the From field of the original e-mail message).
NOTE Depending on delays in the network and your organization's mail server, a response
might take from 1 minute to several hours to arrive in your e-mail program's inbox. If the To,
From, and Subject fields are not correctly formatted in your e-mail message, the product does
not send a message in response.
ENWW Alerts 25
Settings