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General diagnosis flowchart – HP ProLiant DL120 G5 Server User Manual

Page 43

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Troubleshooting 43

General diagnosis flowchart

The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not correct the problem, use the following flowchart.

Item See

1

"Symptom information (on page

41

)"

2

"Loose connections (on page

37

)"

3

"Service notifications (on page

37

)"

4

The most recent version of a particular server or option

firmware is available on the following websites:

HP Support website (

http://www.hp.com/support

)

HP ROM-BIOS/Firmware Updates website
(

http://h18023.www1.hp.com/support/files/server/u

s/romflash.html

)

5

"General memory problems are occurring (on page

61

)"