beautypg.com
Contents 4
Auto-configuration process ..........................................................................................................................34
BIOS Serial Console...................................................................................................................................35
ROMPaq utility...........................................................................................................................................35
LO100c Remote Management.....................................................................................................................35
HP Insight Diagnostics ................................................................................................................................35
Keeping the system current..........................................................................................................................35
Drivers ............................................................................................................................................35
Firmware.........................................................................................................................................36
Subscriber's choice ..........................................................................................................................36
Troubleshooting.......................................................................................................................... 37
Common problem resolution........................................................................................................................37
Loose connections ............................................................................................................................37
Service notifications..........................................................................................................................37
Firmware updates ............................................................................................................................37
DIMM handling guidelines ................................................................................................................38
SAS and SATA hard drive guidelines .................................................................................................38
Problem diagnosis......................................................................................................................................38
Important safety information ..............................................................................................................39
Preparing the server for diagnosis......................................................................................................41
Symptom information........................................................................................................................41
Diagnostic steps...............................................................................................................................41
Hardware problems ...................................................................................................................................52
Hardware problems .........................................................................................................................52
Software tools and solutions ........................................................................................................................69
Introduction to software problems ......................................................................................................69
Firmware maintenance .....................................................................................................................72
Contacting HP ...........................................................................................................................................73
Contacting HP technical support or an authorized reseller ....................................................................73
Server information you need..............................................................................................................74
Operating system information you need .............................................................................................75
Battery replacement .................................................................................................................... 77
Regulatory compliance notices ..................................................................................................... 79
Regulatory compliance identification numbers ...............................................................................................79
Federal Communications Commission notice.................................................................................................79
FCC rating label ..............................................................................................................................79
Class A equipment ...........................................................................................................................79
Class B equipment............................................................................................................................79
Declaration of conformity for products marked with the FCC logo, United States only........................................80
Modifications.............................................................................................................................................80
Cables ......................................................................................................................................................80
Canadian notice (Avis Canadien) ................................................................................................................81
European Union regulatory notice................................................................................................................81
Disposal of waste equipment by users in private households in the European Union..........................................81
Japanese notice .........................................................................................................................................82
BSMI notice ...............................................................................................................................................82
Korean notice ............................................................................................................................................83
Laser compliance .......................................................................................................................................83
Battery replacement notice ..........................................................................................................................83
Taiwan battery recycling notice ...................................................................................................................84
Power cord statement for Japan ...................................................................................................................84
Acoustics statement for Germany (Geräuschemission) ....................................................................................84
