HP Officejet Pro 8100 ePrinter - N811a N811d - Manual (Page 83)

To clear a jam
Use these steps to clear a paper jam.
1.
Remove all media from the output tray.
CAUTION: Trying to clear a paper jam from the front of the printer can
damage the print mechanism. Always access and clear paper jams through
the automatic two-sided printing accessory (duplexer).
2. Check the duplexer.
a.
Push the button on either side of the duplexer, and then remove the unit.
b. Locate any jammed media inside the printer, grasp it with both hands and
then pull it towards you.
c. If the jam is not there, push the latch on top of the duplexer and lower the
cover. If media is jammed inside, carefully remove it. Close the cover.
d. Reinsert the duplexer into the printer.
3. Open the top cover and remove any debris.
Clear jams 79