Performance problems – HP LaserJet M1005 Multifunction Printer series User Manual
Page 104
Performance problems
Problem
Cause
Solution
No copy came out.
The input tray might be empty.
Load media in the device. See
The original might have been loaded
incorrectly.
On the flatbed scanner, place the original document face-
down with the upper-left corner of the document at the
lower-right corner of the glass.
Copies are blank.
The sealing tape might not have been
removed from the print cartridge.
Remove the print cartridge from the device, pull out the
sealing tape, and reinstall the print cartridge.
The original might have been loaded
incorrectly.
On the flatbed scanner, make sure that the original
document is placed face-down with the upper-left corner
of the document at the lower-right corner of the glass.
The media might not meet
HP specifications.
Use media that meets HP specifications. See
The print-cartridge toner-level might
be low.
Replace the print cartridge. See
Copies are reduced in
size.
The device settings might be set to
reduce the scanned image.
Verify that the reduction/enlargement settings are correct
at the device control panel.
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Chapter 9 Problem solving
ENWW