HP SAN Virtualization Services Platform - Manual (Page 83)

5 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you contact HP:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
HP contact information
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) webpage http://welcome.hp.com/country/us/en/
wwcontact.html .
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage ( http://wel-
come.hp.com/country/us/en/contact_us.html) ). To contact HP by phone:
• Call 1–800–HP–INVENT (1–800–474–6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
• If you purchase a Care Pack (service upgrade), call 1–800–633–3600. For more information
about Care Packs, refer to the HP website ( http://www.hp.com/hps ).
• In other locations, see the Contact HP worldwide (in English) webpage ( http://welcome.hp.com/
country/us/en/wwcontact.html ).
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/wwalerts
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
HP StorageWorks SAN Virtualization Services Platform Data Path Module User Guide 83