HP Deskjet 990cxi Printer User Manual

Page 55

Problems?: Troubleshooting Tips

Print quality is poor.

The printer may be running out of
ink.

1 Check the print cartridges status. See “Print Cartridge Status” on page 35.
2 If the printer is running out of ink, replace the print cartridge. See

“Replacing Print Cartridges” on page 37.

You may not be using the best
media.

• Make sure that you are using media intended for

hp deskjet

printers.

• Print quality is dramatically improved if you print on paper specifically

designed for a certain output (photographs, for example), rather than
using plain paper.

You may be printing on the wrong
side of the media.

Make sure that the media is loaded print side down.

You may not have selected the
correct paper type in the printer
software.

Make sure that you have selected the correct paper type on the

Paper Type/

Quality

dialog box. See “Paper Type/Quality” on page 11.

You may be printing in Draft mode.

Click

Normal

Best

instead of Draft on the

Paper Type/Quality

dialog

box. See “Paper Type/Quality” on page 11.

Is there a problem with your printout? Continued

What is the problem?

Possible cause

To solve the problem…