HP Insight Control Software for Linux - Manual (Page 30)

2. Verify that this name is resolved on the network and is not being affected by any proxy settings
in the browser.
3. Be sure to include this link as a trusted site in the Internet Explorer browser security settings.
Virtual machine status is not updated
This occurs if VMM cannot communicate with the HP SIM database. Restart the VMM service to
resolve this issue.
Virtual machine guest information becomes inaccessible from VMM
Virtual machine guest information might become inaccessible from VMM after a period of time.
To resolve this issue, on the virtual machine that is hosting the virtual machine guest, by click
Options
→Identify Systems.
A virtual machine host appears in VMM multiple times
The virtual machine host might appear twice in VMM—once licensed and once unlicensed.
If this issue occurs, unregister the unlicensed host.
Live Move fails after SAN move
If a SAN move is performed with vCenter Server managing the source and target hosts, a duplicate
entry is created in vCenter Server after the migration is complete. An attempt to perform a Live
Move fails with the following error:
Live Move of VM [virtual machine name] to [source virtual machine ] Live
move in progress. Live Move of VM failed. VM changed state before it
could be migrated.
To resolve this issue, delete the duplicate computer name from vCenter Server, and then perform
the Live Move again.
Virtual machine host experiences extremely slow response time
If the virtual machine host on VMware ESX Servers is experiencing an extremely slow response
time, increase the processor or memory resources for the operating system.
For more information on increasing operating system resources, see the VMware ESX Server manual
at
http://www.vmware.com .
Insight Control virtual machine management demo licensing
A virtual machine host does not use a demo key if a purchased VMM license key is present.
If the same backup is restored multiple times, the Restore Virtual Machine from Backup
operation fails
If the same backup is restored multiple times to different locations on the same virtual machine
host, the Restore Virtual Machine from Backup operation might fail. To resolve this issue, before
selecting the Restore Virtual Machine from Backup function from the HP SIM toolbar, unregister or
delete the virtual machine guest that was restored earlier by using the same backup from the virtual
machine host.
Recovery of virtual machine fails with incompatible hardware configurations
The hardware and configuration of an alternate virtual machine host must be compatible with the
source host. The hosts involved should have similar CPU types and speed, plus a compatible CPU
family for a successful recovery of virtual machines.
30 Troubleshooting